/Hospitals & Healthcare/

Patients Find Their Way.
Staff Get Their Time Back.

Digital wayfinding kiosk inside a building with a touchscreen displaying a map and text about the redevelopment of Frankston Hospital in Melbourne, Australia, and the Peninsula University Hospital logo above it.

From kiosk to mobile, no app download needed. Patients and visitors find their way without asking for help. Envent wayfinding works across single buildings and multi-campus hospital networks. 21 years building it for Australian healthcare.

Wayfinding map of Peninsula University Hospital Level 1 showing a detailed floor plan with a location marker labeled 'You are here,' a digital directory with categories like patient check-in kiosks, departments, entrances, emergency, food and retail, hospitals, and medical imaging, and a virtual keyboard for searching destinations. The top displays the date and time, and the bottom features icons for toilets, food and retail, parking, information, departments and wards, operating suite, pharmacy, outpatients, medical imaging, and emergency.
/ the reality /

A lost patient.
A Late appointment.

Hospitals are some of the hardest buildings in the country to navigate. Multiple towers, shifting departments, entrances that don't match the address on the letter. Every person who can't find their way turns into a missed slot, a stressed visitor, and another interruption for staff.

01.

Patients arrive late or miss appointments

Confusing campuses mean people show up flustered, in the wrong building, or not at all. Clinics run behind.

02.

Staff become a directions service

Nurses, reception, and security spend hours every week pointing people to radiology. That's time taken from care.

03.

Accessibility gets left behind

Static signs fail people with low vision, low mobility, or limited English. Compliance becomes a problem, not a given.

04.

Multi-site networks fragment

Each campus ends up with its own signage logic. No single source of truth, no easy way to update across sites.

/ how envent solves it /

One Journey.
Kiosk to mobile, No app.

Free-standing digital information kiosk for St George Hospital featuring a touchscreen display with hospital welcome information, a site map, and navigation buttons, topped with a large blue information icon.

Find the kiosk

Purpose-built wayfinding kiosks at every entrance and decision point. Easy to read, easy to use, built for Australian healthcare.

Indoor hospital hallway with a wall-mounted digital sign next to an elevator. The sign displays a St George Hospital campus map on the left and a phone screen showing a QR code on the right, with text instructing viewers to scan the code for directions. A person in medical scrubs walks down the hallway in the background.

Scan to continue

Scan the code and the route goes to the patient's phone. No app to install, no friction. It works through the browser on the device already in their hand.

Person holding a smartphone showing a mobile app with an indoor map and navigation features on the screen.

Walk it on mobile

The phone guides them the whole way, lobby to clinic door, turn by turn. The journey that started at the kiosk travels with them until they arrive.

/ why choose envent/

Why hospitals choose Envent wayfinding.

Track record & AI

21 years, built for what's next

Two decades designing and deploying wayfinding in Australian public spaces. And our director's PhD research on trust in AI shapes where we take it next, carefully.

maps

Maps that hold up

Accurate indoor and outdoor maps across every building and campus in the network. When a department moves, you update once and it's live everywhere.

hardware

Kiosks build to last

Award-calibre industrial design, our own, not a rebadged enclosure. Built for the wear of a public hospital and Australian conditions.

accessibility

WCAG ready by design

Built to accessibility standards from the start, not patched before an audit. Works for people with a range of vision, mobility, and language needs.

Platform

One CMS, every site

Kiosk, mobile, and content managed from a single login via Envent Cloud. No vendor call for routine changes, no fragmentation across campuses.

local

Australian team, local support

Local company, local people answering the phone. No offshore support queue, no overseas vendor on a different clock. We're here, where your sites are.

/ common questions/

What Hospital Teams Ask Us.

01.

Does it work across a multi-building campus?

Yes. Envent wayfinding is built for single buildings and multi-campus hospital networks alike. Every site runs from one platform, so a map change or a department move is updated once and goes live across every kiosk and every mobile route.

02.

Do patients need to download an app?

No. Patients scan the kiosk and the route continues on their phone through the browser. No app, no account, no install. That removes the single biggest reason hospital wayfinding apps fail to get used.

03.

Is it accessible and compliant?

Envent builds to WCAG accessibility standards as a starting point, not a patch. The kiosk hardware and the mobile experience are both designed for people with a range of vision, mobility, and language needs.

04.

Who updates the maps when something changes?

Your team does, from a single login through Envent Cloud. No vendor call required for routine changes. When a clinic relocates, you update the map once and every screen and mobile route reflects it. Option to request us to update it too.

05.

How long has Envent been doing this?

21 years designing and deploying digital wayfinding in Australia. We're an Australian company with an Australian team and local support. The kiosk hardware is our own design, not a rebadged enclosure.

/ Get in touch /

See it working in your hospital

Book a demo and we'll walk through wayfinding build your your campus.