Gallipoli Barracks, Brisbane, QLD

Downer Defence wanted a hybrid wayfinding and LIA room check-in solution. A 24-hour check-in kiosk would deliver fully automated self-service: LIA check-in, digital maps to accommodation, RFID issue, and site amenity details via mobile. The goal was a civilian-grade hotel experience while preserving Australia's security integrity. Downer Defence partnered with Envent to achieve it.

Envent designed, developed and integrated Envent Cloud with the RMS online room reservation system. Deliverables included a physical kiosk with check-in and wayfinding servicing 1,300 rooms, plus a mobile wayfinding application. Envent was also commissioned to build a national online survey serving 18 Barracks.